Refund and Returns Policy

Refund and Return Policy for AI with Drive [aiwdrive]

Last Updated: June 9, 2025

At AI with Drive [AIWDRIVE LLC] (https://aiwdrive.com), we strive for your satisfaction with our web development platform and news aggregation services. We understand that sometimes things don’t work out as expected. This policy outlines our procedures for refunds and returns.

1. Our 5-Business-Day Money-Back Guarantee

We offer a 5-business-day money-back guarantee on eligible purchases. If you are not completely satisfied with your eligible purchase for any reason, you may request a full refund within five (5) business days from the date of your purchase.

2. Applicability of This Policy

This policy applies to:

  • Digital Product Subscriptions/Memberships: This includes initial purchases of recurring subscriptions or one-time premium feature access. The 5-business-day guarantee applies to the initial purchase of such services. Subsequent renewal payments are generally not eligible for a refund unless otherwise stated in specific service agreements.
  • One-Time Digital Product Purchases: Such as website templates, premium themes, or software licenses purchased directly from AI with Drive [aiwdrive].
  • Physical Products: Such as branded merchandise or hardware, if applicable.

This policy does NOT apply to:

  • Services rendered by third-party providers linked from our site.
  • Embedded content from other websites (refer to their respective policies).
  • Renewals of subscriptions after the initial 5-business-day guarantee period has passed.
  • [Add any other specific exclusions, e.g., custom development services, downloaded products if conditions apply].

3. Eligibility for Refund/Return

To be eligible for a refund or return under our 5-business-day money-back guarantee:

  • Time Limit: Your request must be received within five (5) business days from the original date of purchase.
  • Proof of Purchase: You must provide proof of purchase (e.g., order number, transaction ID).
  • Reason for Request: While not strictly required for the 5-business-day guarantee, providing a brief reason helps us improve our services.
  • [For Digital Products – IMPORTANT]: For digital products (e.g., templates, premium themes), if you have downloaded or extensively utilized the product/service, we reserve the right to assess the extent of usage before approving the refund, particularly if there is evidence of abuse of the guarantee.
  • [For Physical Products – If Applicable]: The item must be unused, in its original packaging, and in the same condition that you received it. You will be responsible for return shipping costs.

4. Refund Process

4.1 How to Request a Refund/Return:

To initiate a refund or return, please contact our support team at [email protected] within the 5-business-day window. Please include the following information in your email:

  • Your full name and email address associated with the purchase.
  • Your order number or transaction ID.
  • The name of the product/service you wish to refund/return.
  • A brief reason for your request (optional, but appreciated).

4.2 Our Review Process:

Once your request is received, our team will review it and notify you of the approval or rejection of your refund. This process typically takes 1-3 business days.

4.3 Refund Issuance:

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days, depending on your bank or payment processor.

4.4 [For Physical Products – If Applicable] Return Shipping:

If your refund involves a physical product, you will be provided with instructions on how to return the item. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

5. Non-Refundable Items/Situations

  • Products or services explicitly marked as “non-refundable” at the time of purchase.
  • Purchases made outside the 5-business-day guarantee window.
  • Renewals of subscriptions after the initial guarantee period.
  • Any item not in its original condition, is damaged, or missing parts for reasons not due to our error (for physical products).
  • Any item that is returned more than [e.g., 10, 15] days after the approval of your return request.
  • [Add any other specific non-refundable items or situations relevant to your business.]

6. Late or Missing Refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

7. Changes to This Policy

We reserve the right to modify or update this Refund and Return Policy at any time, in our sole discretion. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. Your continued purchase and use of our services after such changes constitutes your acceptance of the new policy.

8. Contact Us

If you have any questions regarding our Refund and Return Policy, please contact us at: [email protected]